Support

WakeTogether · English / Tiếng Việt

Email thientc9@gmail.com. Include your app version, device model, operating-system version and a description of the issue. Never send your password, OTP, purchase token, service-account file or payment-card details.

Alarm troubleshooting

  1. Open Settings and run Enable alarm.
  2. Allow exact alarms, notifications and full-screen alarm presentation when Android requests them.
  3. Check that the device clock/timezone is automatic and WakeTogether is not force-stopped.
  4. For important events, keep an independent backup alarm.

Purchases

For a completed purchase that does not show Premium, sign into the same WakeTogether and Store accounts and use the purchase check/restore action while online. Send support only the approximate purchase time and account email; do not send raw purchase tokens or full order details.

Privacy and deletion

Read the Privacy Policy or use the account-deletion page.

Hỗ trợ tiếng Việt

Gửi email tới thientc9@gmail.com, kèm phiên bản ứng dụng, model máy, phiên bản hệ điều hành và mô tả lỗi. Không gửi mật khẩu, OTP, purchase token, file service account hoặc thông tin thẻ.